Tax Filing Frequently Asked Questions (FAQ’s)
When you pay for tax preparation at etaxservice.com you are automatically covered under our “etax” guarantee which entitles you to reimbursement for penalties charged by a taxing authority if our tax specialist makes an error on your return.
Remember, the accurate preparation of your tax return is your responsibility as the Taxpayer. You will have the opportunity to review your tax return before it is filed with the federal, state and city governments – if you notice that any information is wrong or missing please notify us immediately so that we may make the necessary corrections.
Use a Form W-4, Employees’ Withholding Allowance Certificate that you may request from your employer.
As long as you filed your tax return with the IRS, you can request a photocopy or computer transcript of the information on your filed return at no charge. If you need an actual copy of the return or W-2, you will need to complete a Form 4506 and pay a $39 fee for the return and related information, like your W-2.
Your employer is required to provide your completed W-2 showing your compensation and tax withholding amounts for the calendar year by January 31. If you do not receive it, contact your employer. If it is not received by February 15, call the IRS at 1-800-829-1040 to register a complaint. Provide your tax specialist with your last pay stub until your W-2 is received.
Visit our Package Price List! Most of the tax returns we do fall into one of the categories described. (If you are referred to our etax extra service, a fee will be quoted before we begin.)
Etaxservice automatically efiles your return with one of the free IRS Direct Deposit Options which is usually received within 15 days. If you prefer that they send a check, it could take up to six weeks.
IF YOU NEED THE MONEY IMMEDIATELY just let your tax specialist know and you will be referred to one of our lending partners.
We are available 24/7 all year long to answer your questions and to handle your tax problems. Just email us at email@example.com.
When we prepare and file your return you will be assigned a password protected, secure file cabinet from which you will be able to print your tax return from any computer station.